About Reliable Medical Equipment — Family-Run DME Supplier in Downers Grove Since 2010
Licensed, ACHC-accredited, and Medicare-approved. Serving patients, caregivers, and healthcare systems across DuPage, Cook, and Will counties for over 15 years.
Rooted in Downers Grove, Dedicated to Chicagoland Families
Founded in 2010, Reliable Medical Equipment Supply Inc. began with a straightforward conviction: navigating medical equipment during a health crisis should not add stress to an already difficult time. Based at 6800 Main Street in Downers Grove, Illinois, we have grown from a local supplier into one of the most trusted family-owned Durable Medical Equipment (DME) providers across the greater Chicago suburban area.
For more than a decade and a half, our approach has stayed true to our founding principle: treat every patient as we would our own parents or grandparents. When a family faces hospital discharge or a chronic diagnosis, they don’t just need a hospital bed or wheelchair dropped at their curb. They need knowledgeable guidance, compassionate communication, and prompt in-home setup by trained technicians who explain exactly how every feature operates.
The “One Call, We Do the Rest” Philosophy
Medical equipment paperwork is notoriously complex. Between physician orders, Certificates of Medical Necessity, face-to-face evaluations, and prior authorizations, patients and caregivers are often left confused and exhausted.
At Reliable DME, our philosophy is simple: you make one call, and our team handles the rest. When you reach out to our Downers Grove office, our insurance specialists immediately verify your benefits with Medicare Part B, Illinois Medicaid, Medicare Advantage, or commercial payers. We contact your physician’s office directly to obtain prescriptions and medical chart notes, submit prior authorization packages, and bill your insurance on your behalf. Most patients pay zero upfront, and we always confirm any copay or coinsurance before dispatching delivery.
Accreditation, Clinical Standards & Safety
Reliable Medical Equipment is fully accredited by the Accreditation Commission for Health Care (ACHC) and is an officially enrolled, Medicare-approved DMEPOS supplier. ACHC accreditation reflects our dedication to the highest national standards of patient safety, clinical quality, staff competency, and ethical business conduct.
Every piece of equipment leaving our facility undergoes rigorous multi-point mechanical inspection, clinical sanitization following CDC guidelines, and electrical testing. Whether you are renting a hospital bed for two weeks of surgical rehab or purchasing a power wheelchair for long-term independence, you receive certified equipment ready for immediate and safe residential use.
Service Area & Local Healthcare Collaboration
From our central warehouse in Downers Grove, we provide same-day and next-day delivery throughout DuPage County, Cook County, and Will County. We regularly deliver equipment to patients discharging from nearby facilities including Edward Hospital in Naperville, Advocate Good Samaritan Hospital in Downers Grove, AMITA Health Adventist Medical Center Bolingbrook and Hinsdale, and Rush Copley Medical Center in Aurora.
Key communities we serve include Downers Grove, Naperville, Oak Brook, Bolingbrook, Westmont, Lombard, Aurora, Oak Park, Lisle, Woodridge, Darien, Hinsdale, Wheaton, Glen Ellyn, and Elmhurst.
Business Information
Downers Grove, IL 60516
Accreditations
Experience the Reliable DME Difference
Call us today for insurance verification, fast equipment delivery, or answers to any home care equipment questions.