HIPAA & PATIENT DATA PROTECTION

Privacy Notice | Reliable Medical Equipment

This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Effective Date: October 2026. This notice applies to Reliable Medical Equipment Supply Inc., located at 6800 Main St Suite 014, Downers Grove, IL 60516. [VERIFY with compliance officer].

Our Legal Duty to Protect Your Health Information

Reliable Medical Equipment Supply Inc. is required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) to maintain the privacy of your Protected Health Information (PHI), provide you with notice of our legal duties and privacy practices, and notify affected individuals following a breach of unsecured PHI.

How We Use and Disclose Protected Health Information

1. For Treatment:We use your medical information to dispense prescribed durable medical equipment, coordinate with your ordering physician or discharge team, and instruct you or your caregivers on safe equipment operation.

2. For Payment:We disclose necessary health information to Medicare Part B, Illinois Medicaid, Medicare Advantage organizations, and commercial insurance payers to verify your eligibility, obtain prior authorizations, and bill for covered medical equipment.

3. For Healthcare Operations:We may use your information to conduct clinical quality audits, support our ACHC accreditation evaluations, and train our technical delivery staff.

Your Individual Rights Under HIPAA

Right to Inspect and Copy: You have the right to inspect and obtain an electronic or paper copy of your medical and billing records.
Right to Amend: You may request an amendment to your health information if you believe records are incomplete or inaccurate.
Right to an Accounting of Disclosures: You may request a list of certain disclosures we have made of your health information.
Right to Request Restrictions: You have the right to request limits on how we use or disclose your PHI for treatment, payment, or operations.
Right to Confidential Communications: You can ask us to contact you in a specific way (such as home phone, cell phone, or office address).

Privacy Officer Contact

If you have questions regarding this Privacy Notice or wish to exercise any of your privacy rights, contact our Privacy Officer:

Reliable Medical Equipment Supply Inc. — Privacy Officer
6800 Main St Suite 014, Downers Grove, IL 60516
Phone: (630) 929-0745 | Email: info@reliabledmepro.com